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TERMS OF USE AND CONDITIONS

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS THAT APPLY WHEN YOU VISIT OUR WEBSITE.

By using our website, the visitor automatically agrees and is bound by the following. If you do not agree to the terms and conditions governing this website, please do not use it. The visitor / user of the services of this website https://www.petroktisto.gr/understands and accepts that all pages/services are provided “as is” and the website disclaims any liability related to the limited duration, deletion, poor performance or inability to electronically store any user data and/or any content personal pages / services. The visitor/user is responsible for accessing the services of the website and the relevant access may require the payment of fees to third parties (e.g. internet service providers, charge for time spent on the internet). The visitor/user is solely responsible for paying the relevant fees. Also, the visitor/user is solely responsible for his personal equipment with the necessary technological means that allow him to access the services of the website. The website is committed to ensuring the privacy of its visitors. In these terms of use – Privacy Policy it is explained how the personal data of visitors/users will be managed, in accordance with the Greek law regarding the Protection of Personal Data (Law 2472/1997 and its amendments). Each visitor/user is requested to accept the use of Cookies in accordance with the terms of this Policy, the first time they visit the website. By using the website, and accepting this Policy, the visitor/user accepts the website’s use of Cookies in accordance with the terms of this Policy.

Principles of privacy protection Tzortinakis Markos

Company: Tzortinakis Markos Head OfficeNea Magnisia, Arkadiou 74100, Rethimno  TIN: 109129430 DOU: Rethimnou No. G.E.M.H.: 022343550000 Tzortinakis Markos takes all reasonable measures to secure Personal Data subject to Greek legislation, binding provision or contract, which defends principles for fair handling and an adequate degree of protection of Personal Data Data. Tzortinakis Markos undertakes that all Personal Data that may end up on https://www.petroktisto.gr/ will not be used inappropriately, sold or in any way given to third parties. The users unconditionally accept and grant permission for the Administrator and its authorized partners to have the right to collect, process in any way and keep a file with the users’ personal data, even sensitive, in the context of its operation specific Website. Further specialization in relation to users’ personal data is carried out in the Website’s Privacy Policy. Website users reserve the right to delete their personal data, correct and/or update their personal data and/or deactivate their registration and/or object to the further processing of their data, per at any time, by simply visiting the relevant service of https://www.petroktisto.gr/ The names, brands, images, logos and distinguishing features, which represent  https://www.petroktisto.gr/ and its products or services, are exclusive trademarks protected by applicable trademark and commercial and industrial property laws.Their mere appearance on our website should in no way be understood as a transfer or assignment of a license or right to use them. Therefore, our company does not bear any responsibilities arising from the use in any way by third parties of the above trademarks and distinguishing features of third parties. Any improper use of this website by knowingly transmitting to other users viruses, trojan horses, worms and other malicious software or other materials that are malicious or technologically harmful is expressly prohibited. Also, you accept and expressly commit that you will not use our online store or our website in general for sending, publishing, and generally in any way transmitting, illegal, harmful, threatening, racist, offensive, annoying, defamatory, defamatory, vulgar, content that is obscene or harmful to minors. Violation of the above term, as well as any provision of the law that may relate to electronic crime, may constitute a criminal offense according to the applicable legislation. Any such violation will be reported to the competent prosecuting authorities with whom we will cooperate in order to reveal the identity of the electronic offender, who will also be excluded from any further use of our website. Our website bears no responsibility for any loss or damage that may be caused by viruses or other types of malicious software and harmful material that may infect your computer, its components, data or any other material due to the use of this website.

Cookies

We use a variety of technologies to help us better understand how you use our website and other services. By using our page you agree to the fact that we use cookies and similar technologies in the ways described on this page. Cookies are a small data file sent by a server to your web browser or mobile device that is stored in the cache of your browser or mobile device. You can configure your browser settings to accept or reject cookies. Tracking technologies have two different lifetimes that separate cookies into: a) persistent, which means that our website remembers certain information about your preferences for viewing the website and thus recognizes you each time you return. Persistent cookies are stored in the cache of your browser or mobile device until you choose to delete them b) Session cookies which are specific to a particular visit to the website, to transfer information as you view different pages on our website, so you don’t have to re-enter information. Session cookies expire and are automatically deleted when you leave the website or close your web browser. The necessary cookies help to make a website usable, allowing basic functions such as navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name Provider Scope Expire Type
CookieConsent Cookiebot Stores the user’s cookie consent state for the current domain 1 year HTTP
Marketing cookies are used to track visitors to the websites. The intent is to show ads that are relevant and engaging to users and therefore more valuable to third-party publishers and advertisers.
Name Provider Scope Expire Type
__fb_chat_plugin Facebook Used to track the user’s interaction with the website’s Facebook chat-widget. Persistent HTML
_fbp Facebook Used by Facebook to to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP
common/cavalry_endpoint.php Facebook Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixels
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session Pixels
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites. Session Pixels
Statistics Cookieshelp website owners understand how visitors interact with pages by collecting and reporting information anonymously.
Name Provider Scope Expire Type
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP

Preservation of Personal Data

This Section sets out the personal data retention policies and procedure, which are designed to ensure that the website complies with its legal obligations regarding the retention and deletion of personal information. The website will retain documents (including electronic documents) that include personal data: (a) to the extent required by law (b) If the website authorities consider that these documents are relevant to any existing or potential legal/judicial proceedings (c) To establish, exercise or protect its legal rights (including information to third parties for the purpose of fraud prevention and credit risk limitation) The website collects personal data a) when the visitor / user registers for its services b) when it uses its products and / or services c) when it visits its pages and / or enters its promotional / advertising programs and d ) when participating in competitions. The personal information that is collected compulsorily is the following: Name – Surname – E-Mail – Telephone – Address – Postal code. – City- Country- Occupation- Age. The following types of personal data may be collected, stored and used: (a) information relating to his computer and his visits to, and activity on, this website or linked applications (including [his own IP address, geographic location, type and browser version, operating system, referral source, length of visit, pages read and navigation paths on the website or connected applications]. (b) information provided when registering on the website or connected applications (including your own email address). (c) To establish, exercise or protect its legal rights (including information to third parties in order to prevent fraud and limit credit risk) The website collects personal data a) when the visitor / user subscribes to its services b) when it uses its products and / or services c) when it visits its pages and / or enters its promotional / advertising programs and d ) when participating in competitions. The personal information that is collected compulsorily is the following: Name – Surname – E-Mail – Telephone – Address – Postal code. – City- Country- Occupation- Age. The following types of personal data may be collected, stored and used: (a) information relating to his computer and his visits to, and activity on, this website or linked applications (including [his own IP address, geographic location, type and browser version, operating system, referral source, length of visit, pages read and navigation paths on the website or connected applications]. (b) information provided when registering on the website or connected applications (including your own email address). (c) the information provided when completing their profile on the Website or linked applications (including: their name, their profile pictures, their gender, their date of birth, their marital status, interests and occupations, the details of their education and professional career). (d) the information they provide to the website for the purpose of registering as a subscriber to the website’s email updates and newsletters (including their name and email address). (e) the information you provide to the website using the services available on the website or connected applications (including when, how often and how you use the services). (f) the information related to purchases they make of products / services / products and / or services of the website or other transactions they make through the website or through connected applications (including their name, address, phone number their phone number, email address and credit card details). (g) the information they publish/post on the website or connected applications for the purpose of publishing online (including their designated username, their profile pictures and the content of their posts). (h) the information contained in, or associated with, any communication that they promote on the Site, or that they promote through the Site or through connected applications (including the content of the communication and the metadata associated with such communication); . (i) any other personal information you choose to submit to the website, and (j) providing details relating to other information collected. Before disclosing personal data of a third party on the website, the user must first have obtained the consent of that person both for the disclosure and for the processing of his personal data, in accordance with this Policy. Personal data provided through the website, or connected applications, will be used for the purposes stated in this Policy or on the relevant pages of the website or related applications. The website may use the user’s personal data for : (a) the administration of the website and related applications and activities (b) to personalize the website and connected applications for the user (c) enable the user to use the services provided through the website or connected applications (d) to ship products purchased through the website or connected applications to the user (e) to forward invoices, invoices and payment reminders and to collect from the website payments from the user (f) send the user commercial, non-promotional, updates (g) to send the user notifications that he has specifically requested to receive (h) to send the user newsletters by e-mail, as long as he has chosen to do so (he can at any time inform the website that he no longer wishes to subscribe to the newsletter) (i) to inform the website about promotions related to its activity (or the activities of carefully selected third parties) that may be of interest to the user, by post or, if he has consented to it, by e-mail or similar technology (can inform the website at any time that it does not wish to receive updates about promotions) (j) that the website provides third parties with statistical information concerning the users (however, without the recipients of these data being able to personalize any user through them) (k) for the website to manage queries and complaints originating from, or referred to, users of the website or linked applications (l) keep the website and connected applications secure and prevent fraud (m) to verify compliance with the terms and conditions governing the use of the Website or Linked Applications (including monitoring private messages sent through the Website or Linked Applications private messaging service). If the user submits personal information for publication on the website or connected applications, such information will be published and used in accordance with the permission the user provides. Privacy Settings can be used to limit the publication of user information on the website or connected applications, and can be adjusted using the privacy settings on the website or connected applications. Without the express consent of the user, the website will not make his personal information available to any third party for the purposes of direct marketing to himself or any other third party. The website will share with the payment service provider only the information that is necessary to process the payments made by the user through the website or connected applications, to refund money and to handle complaints and questions related to these payments and returns.

Protection of Personal Information

The website will take every organizational and technological precaution to prevent the loss, misuse or alteration of users’ personal information. The website will store all personal information provided by users on secure servers (protected by passwords and firewalls). All electronic financial transactions carried out through the website or connected applications will be protected by encryption technology. The user acknowledges that sending information over the internet presents inherent security issues and therefore the website cannot guarantee the security of data transmitted through it.

Rights of users

The user can ask the website to provide him with any personal information it holds that concerns him. This provision is subject to:
  • provide appropriate proof of identity (for this purpose, the site manager usually accepts a photocopy of the user’s identity card certified by a lawyer as well as an original utility bill document showing their current address).< /li>
The website may withhold personal information that the user has requested from the website, to the extent permitted by law. The user can at any time ask the website not to process his data for commercial purposes. In practice, either the user will expressly and in advance accept the processing of his personal information for commercial purposes, or he will be given the possibility to opt out of the processing of his personal information for commercial purposes.

Channeling and disclosure of personal data

The website undertakes not to sell, rent or in any way publish and/or share the personal data of visitors / users / members of the website to any third party. The website can transmit personal data of its visitors / users / members to third legal and/or natural persons only if:
  • It has the express consent of the visitors / users for the channeling of personal data, which is presumed to be given, when the user registers as a member of the website and does not submit an objection request, as described above.
  • The channeling of personal data to legal and/or natural persons who cooperate with the website becomes necessary for the implementation of the wishes and/or orders of the users. The legal and natural persons who cooperate with The legal and natural persons cooperating with the website have the right to process the personal data that the users/members of the website submit to it only to the extent that it is absolutely necessary to provide support to the website.
  • It is ordered due to compliance with the relevant provisions of the law and to the competent authorities alone.
  • The Website may disclose users’ personal information to any employee, executive, insurer, professional advisor, agent, supplier or subcontractor, to the extent reasonably necessary for the purposes set forth in this Policy.
The website may disclose users’ personal information :
  • to the extent required by law
  • in connection with an existing or potential legal process
  • to establish, exercise or protect its legal rights (including providing information to third parties to prevent fraud and limit credit risk)
  • to the buyer (or prospective buyer) of any business or asset it intends (or is considering) to sell
  • to any person who reasonably believes that they may apply to a court or other competent authority for the disclosure of personal information, where in the reasonable judgment of the website authorities such court or competent authority would be reasonably likely to order disclosure of this personal information.
Except for the cases provided for in this Policy, the website will not provide users’ personal information to third parties.

Geolocation

Some of our home automation remote management services may use Global Positioning System (GPS) technology, so for more information on the privacy practices of any third parties, please refer to their own privacy policies. With your consent, geolocation services may be activated in the application installed on the smartphone, touchpad or other compatible device you use. Geolocation services enable the user to automatically activate the application based on their distance from the chosen location, so that the user’s pre-selected and connected Connexoon home devices are activated in turn. The necessary equipment for the provision of these services usually consists on the one hand of a geolocation device, which includes a SIM card to connect to a mobile phone network or the ability to connect to the internet via Wi-Fi, a geographic positioning system (GPS)

Applicable Law and other terms

The above terms and conditions of use of the website, as well as any modification thereof, are governed and supplemented by Greek law, the law of the European Union and the relevant international treaties, and competent Courts for the resolution of any dispute are defined as the Courts of Athens. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid, without in any way affecting the validity of the other terms. This constitutes the overall agreement between the site and the visitor/user of its pages and services and only binds them. No modification of these terms shall be considered and made a part of this agreement unless made in writing and incorporated herein. These terms of use supersede any other terms and apply to all services and applications of the website without exception, without the need for other more specific terms. The user who uses this website and its services is presumed to unconditionally accept these terms, if he does not submit an objection request. The website may update this Policy from time to time by posting the new version on the website or connected applications. The user should regularly check this page to ensure that they are in compliance with any changes to the terms of this Policy. The website may notify users of changes to this Policy (either by email or through the website’s private messaging service or connected applications). The management and protection of the personal data of the visitor/user of the site services is subject to the terms of this section, as well as the relevant provisions of the Greek legislation (Law 2472/1997 on the protection of the individual and the protection of personal data , as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as Law 2774/1999 and European law (directives 95/46/EC and 97/66/EC). The present conditions are formulated taking into account both the rapid development of technology and in particular the Internet and the existing – although not fully developed – network of legal regulations regarding these issues. In this context, any possible relevant regulation will be the subject of this section. In any case, the site reserves the right to change the terms of protection of personal data after informing the visitors / users and within the existing or possible legal framework. If a visitor/user does not agree with the terms of personal data protection provided herein, he/she must not use the site’s services and refuse to register as a member. Given the nature and volume of the internet, under any circumstances, including the case of negligence, the site is not responsible for any form of damage suffered by the visitor / user of the pages, services, options and contents of the site which he accesses on his own on his initiative and with the knowledge of the present terms.

Protection of Minors

If you are not an adult, you should consult your parents or guardians before sending any information to Tzortinakis Markos through the Site(s), provided such actions are permitted by law.

User Ethics and Social Media

It is mutually agreed and understood that all information, data, text, graphics, photographs, images, music files, videos, messages and all content, whether publicly posted or privately transmitted, remains the sole responsibility of the natural or legal person from whom the content originates. This means that the user is solely responsible for all and any content that he uploads, publishes, sends, transmits or otherwise makes available through the website services. The website cannot control all the content posted by its users/members on the website services, so it does not guarantee the accuracy, integrity, legality, or quality of such content. In no event can the website be held responsible for any error or omission in any content or for any harm or damage that may arise from the use of any content posted, sent, transmitted or otherwise made available by users/members on its services website. Users/members agree not to use the website services and accept full and sole responsibility for the following for:
  • Posting, posting, sending, transmitting or using another method to install content by a person who does not have a right to make that content available by law or by a confidential relationship.
  • Interfering with the services or disrupting the services or servers or networks connected to the website services, or disobeying the conditions, procedures and rules of use of these networks.
  • Breach, with or without intent, of any local, national, European, international law and/or any rule having legislative force and relating to and/or covering any service of the website.
  • Harvesting in any way the privacy and individual and social rights of other users (such as collecting and/or storing personal data of other users/members).
The user understands and agrees that the website does not pre-screen the content, but that the website and its relevant partners retain the right (and not the obligation) of the sole option to refuse to post/publish or to move or delete any content made available through its services. Also, the site and its relevant partners reserve the right to delete without notice any content that violates these terms of use. Personal information that users post to the Site or Linked Applications, or that they submit for publication on the Site or Linked Applications, may become available over the Internet around the world. The site cannot prevent the use, or misuse, of this information by other persons.

User pages

The website is not responsible for the content posted and/or published by users on their personal pages (Homepages). Other users visit these personal pages at their own risk. This clause applies to texts, photos, images, audio files, video files and any other content that users may post/publish on their personal pages.

Register

If the visitor/user wishes to subscribe to the website’s services, he/she agrees to: a) provide true, accurate, valid and complete information about the information requested by the website in the relevant requests for access to the contents/services and b) maintain and diligently update his registration information so that it is kept true, accurate, valid, up-to-date and complete. By registering, the user/member is presumed to accept these terms of use and to be aware of them. The visitor/user is requested to update the website in the event that the personal information concerning him needs to be corrected or updated. The user understands and accepts that the website reserves the exclusive right to terminate the use of his/her access codes to its services and/or to stop making its content available to users/members, in particular, when it believes that they have violated the letter and spirit of these terms of use, as well as the services themselves.

Right to Objection

The visitor/user has the right to raise objections with his request to the website and request the correction or deletion of his personal data, as well as its deletion by a member through an electronic message in the website’s contact form and in accordance with what is mentioned in these terms – privacy policy. ΄΄Sir/Madam Please, in accordance with Law 2472/1997 article 13, correct as follows () or delete my personal data that you keep in your files΄΄</ em> The website must respond in writing within fifteen (15) days.

Accommodation Terms 

Prices All published prices are quoted in Euro and include VAT (and additional taxes) at the current rate. Accommodation rates are per room per night. The management of Petroktisto has the ability to increase or reduce the room prices for any reason. If a reservation is made at a specific price, Petroktisto is bound to do so and not allowed to change the price to a non-profitable one for the customer. Rooms  You can rent the entire mansion which can accommodate up to 10 people or one floor that can accommodate up to 5 people. Children Children were aged 12 or over are considered adults according to our rooms, beds, and benefits rates. In this case, we would like to be informed about the ages of children during the booking. Check-in – Check Out At the time of booking, it is not possible to confirm Early Arrival, or Deferred Departure for a particular day, because this depends on the hotel’s availability for that day. The only way to ensure Early Arrival, or Extended Check-in to your room (according to the hotel availability) is to let us know one day before your arrival, or before your departure, to avoid misunderstandings. In any case, we would like to know your arrival time at Petroktisto because of the nature of our business (it is not a 24-hour reception hotel). The arrival and departure time information is necessary for your reception or the Check-out and delivery of the room back. Check In: 15:00pm and after Check Out: before 11:00am Cancellation Policy Cancellations 21 days before the confirmed arrival date are not chargeable. For cancellations between 20 days and 1 day before the arrival date, 50% of the total reservation will be charged or the reservation may be transferred at a later date, according to the availability of the rooms and is free of charge. For cancellations on and after the arrival date, 100% is charged for all days. Prepaid discount packages are not refunded or transferred in any cancellation. Early Departures Early departures are considered as cancellations, so 100% of the amount is charged. Additional Terms We follow a non-smoking policy in all rooms. Pets are not allowed in the rooms Prices Service prices include all legal taxes. Prices can be changed by our company without any obligation to alert. In addition, the firm has the right to change prices in times when competitions, offers and more general promotions take place. Payment To serve you better and with simpler procedures, soon we will be able to accept all forms of payment. We are currently able to accept a deposit on  bank account. To validate your reservation immediately, we will also need to send the proof of deposit to our e-mail: info@petroktisto.gr